Shipping policy

At Mattiej, we strive to make your shopping experience seamless and enjoyable. Please review our shipping policy for information on shipping methods, costs, and delivery times.

Order Thresholds:

  1. Free Shipping: Enjoy free standard shipping on orders totaling $50 or more.

  2. Shipping Fee: For orders below $50, a flat shipping fee of $8 will be applied at checkout.

Order Processing:

  1. Order Confirmation: Once your order is placed, you will receive an order confirmation email with the details of your purchase.

  2. Processing Time: Orders typically take 3-4 business days to process before shipment. During peak seasons, processing times may vary.

Shipping Methods:

  1. Standard Shipping: Our standard shipping option delivers within 5-8 business days.

  2. Express Shipping: Expedited shipping is available for an additional fee. The estimated delivery time will be displayed at checkout.

Order Tracking:

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Use the provided link to track the progress of your shipment.

Shipping Address:

Ensure your shipping address is accurate during checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us:

If you have any questions or concerns regarding our shipping policy, please feel free to reach out:

  • Email: [email protected]
  • Phone: (+1) 303-742-6760
  • Address: 651 N Broad St, Suite 201, in the city of Middletown, 19709